Billing Lifecycle

Clear billing states for growing SaaS security teams

Zalanx keeps plan access, trial status, grace periods, and reactivation paths understandable for founders, CTOs, and operators.

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Plan states and lifecycle

Step 1

Trial

Step 2

Active

Step 3

Grace

Step 4

Suspended

Step 5

Reactivated / Canceled

Trial

Every plan begins with a 7-day trial before paid billing begins.

Active

Monitoring and plan access remain available while billing is active.

Grace period

Payment issues can enter a temporary grace period before suspension.

Suspension

Inactive billing can suspend monitoring until the workspace is reactivated.

Reactivation

Teams can restore access by resolving billing from the workspace flow.

Cancellation

Cancellation stops future access according to the billing lifecycle in the product.

Billing FAQs

Can teams trial paid plans?

Yes. Starter, Growth, and Pro include a 7-day free trial before paid billing begins.

Do plan limits change?

No. Starter includes 2 integrations, Growth includes 5 integrations, and Pro includes 10+ integrations.

What happens if billing becomes inactive?

The workspace can move through grace, suspension, or reactivation states based on the billing lifecycle. Data is retained during suspension.

When does monitoring resume?

Monitoring resumes after the workspace is reactivated and billing is restored.

Who should manage billing?

Founders, CTOs, or workspace admins typically manage plan selection and billing state.

Start with the plan that matches your SaaS stage.

Start your 7-day free trial and move from trial to active monitoring when your team is ready.

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